Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@enviecases.com. Please note that returns will need to be sent to the following address.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@enviecases.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@enviecases.com.
Welcome to Envie Cases
The Case Everyone Will Envy
At Envie Cases, we believe your phone deserves more than just protection – it deserves personality, elegance, and a touch of sophistication. That’s why we craft premium phone cases designed to not only safeguard your device but also reflect your unique sense of style.
Our journey started with a passion for beautiful design and a desire to redefine how phone accessories complement everyday life. Today, we’re proud to deliver cases that combine durability, functionality, and artistry.
Why Choose Envie Cases?
- High-Quality Craftsmanship: Our cases are made using the finest materials, including tough polycarbonate for impact resistance and durable silicone for additional cushioning. We use state-of-the-art sublimation printing technology to ensure your case's design stays vibrant and flawless.
- Options for Every Style: Whether you prefer a slim, lightweight case, or a dual-layered tough case with MagSafe compatibility, we’ve got you covered. Choose from gloss or matte finishes for a case that perfectly fits your aesthetic.
- Lifetime Warranty: Confidence in our quality is why we offer a lifetime warranty on all our products. If your case doesn’t stand the test of time, we’ll replace it – no questions asked.
Our Mission
At Envie Cases, we aim to merge design with utility, offering products that elevate your everyday experience. We’re here to help you make a statement, protect your phone, and bring a touch of elegance to your tech.
Worldwide Shipping
No matter where you are, we’ll deliver your case with full tracking so you’re always in the loop. Your case will be crafted, packed, and shipped with care from our warehouses in the US or Europe.
Thank You for Choosing Envie Cases
We’re delighted to be part of your journey and can’t wait to see how you make your Envie Case your own. Share your experience with us on Instagram or Facebook @enviecases – we love hearing from you!
Envie Cases – Elegant. Durable. Yours.